LLE CoCs

There are many cases where the information on SIS does not match the student’s current situation. This could be, but not limited to:

• changing course
• withdrawing from their course
• changing provider

If the information on SIS is not correct you must submit a Change of Circumstance (CoC) notification as soon as possible and in line with the agreed service standard. This will let us know what changes are needed.

Our service level for CoC processing is 20 days in off-peak periods. During peak periods (August to end of November) it is 30 working days.

You need to use SIS to submit CoCs.

On SIS, you can submit CoCs:

• manually through the LLE Applications area
• in bulk by file upload

You must have CoC Administrator access to SIS to create CoCs. If you need this added to your account, contact the user administrator at your organisation.

There are chapters on each type of CoC and guidance on how to submit each one.